Thank you very much for your continued support and patronage.

Recently, there has been a sharp increase in "phishing scams" where individuals or entities pretend to be our company or its affiliates, sending suspicious emails or SMS (Short Message Service) messages. These messages attempt to direct recipients to fake websites (phishing sites) in order to steal personal information and critical bank account details.

Please be assured that our company will NEVER ask you to do any of the following via email or SMS.

🚨 What Our Company "NEVER" Does via Email or SMS

  • Request your bank account number outside of officially pre-announced procedures.
  • Request your PIN, login password, credit card information, or other sensitive details.
  • Prompt you to access suspicious links (URLs) to confirm or update your personal information.
  • Demand urgent transfers or payments of money to specific accounts that have not been pre-announced.

💡 Information and Anti-Fraud Measures for Customers

1. Please Check the Sender's Address and URL (Link Destination)

Even if our company name appears in the subject line or sender field of an email, there is a possibility that the actual domain of the address may be different. In addition, please always verify that the URL of the link destination is our official URL. If you feel anything is even slightly suspicious, do not click the link under any circumstances.

2. Do Not Enter Personal Information

In the unlikely event that you open a link from a suspicious email, NEVER enter your account number, PIN, password, credit card information, or any other sensitive data.

🚫 In the Event That You Have Suffered Damage or Received Suspicious Communications

  • If you have entered information on a fake website:
  • Please contact your financial institution or credit card company immediately to request a suspension of your account or the reissuance of your card.
  • If you receive a suspicious email:
  • Please delete the email without opening it, or leave the listed URL untouched, and contact our contact desk (the contact information below) to verify the facts.

[Contact Desk for This Matter]

Our Contact Information